COVID-19 FAQ's
Below are some of the frequently asked questions about a visit to the Museum and our Covid-19 measures.
If you cannot find the information you are looking for, please contact us at museum@charnwood.gov.uk
What are your opening hours?
We are open Wednesday to Saturday 10am - 3pm
Do I need to book?
You do not need to book; you may be asked to wait before entering by a member of Museum staff at busy times.
Will all areas be open?
Yes all areas of the museum are currently open, staff will advise you on arrival if any areas are not accessible
Do I need to wear a face covering?
It is no longer mandatory to wear a face covering at Charnwood Museum, but you are welcome to do so if you choose.
We know that some visitors will not want to do that and that's ok, we just ask you to respect those that do so that everyone can enjoy their visit.
What safety measures are in place?
Hand sanitiser points are available for your use whilst in the Museum, however we encourage you to also bring your own.
Additional cleaning procedures have been introduced to ensure that we remain Covid-19 secure and there will also be some cleaning equipment in place for your use on some interactives.
Do I need to leave my contact details for Test and Trace?
*Update - 25th February 2022*
Following the latest government announcement, a QR Code for NHS Test and Trace will no longer be displayed within the museum and we will not be taking or storing contact information for this purpose.
Will there be toilets available?
Yes, now that the Museum and Café are no longer separated, our main toilets will be open for Museum and Café visitors.
These toilets will be cleaned regularly, and all contain hand washing facilities as well as hand sanitiser.
Do you have workshops and events on?
Our gallery games have returned, with special ones on event days and during the school holidays.
We are currently reviewing our workshop programme and any information can be found on our events page here
We have a range of activities online that you can do at home and we will be posting games on our website that you can download before visiting the museum and either print off or complete on your personal device.
